Client Service Operations Administrator

Location: Jacksonville, Florida, United States; hybrid

Company

SS&C provides AI-powered technology and services for financial services and healthcare organizations, including investment management and performance reporting solutions.

What you will do

• Analyze incoming information and provide accurate, consistent data to clients.
• Operate the internet-based Black Diamond Performance Reporting application.
• Reconcile client transactional data daily.
• Research data issues submitted by service teams and clients.
• Monitor nightly automated data jobs for accuracy and completion.
• Coordinate with internal and external groups and assist with system and product enhancements.

Requirements

• Bachelor’s degree in Accounting, Business, or Finance.
• Knowledge of Microsoft Office, including Excel.
• Strong communication and organizational skills.
• Problem-solving and analytical mindset.
• Finance or accounting experience is preferred.

Culture & Benefits

• Work with industry experts and modern platforms in a large-scale enterprise environment.
• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid time off, holidays, and parental leave.
• Professional development reimbursement opportunity.