Operations Coordinator - Dental Services (Healthcare)

Location: 676 N. St. Clair, Chicago, IL, United States; onsite, day shift

Salary: $25.05–$36.32 per hour

Company

hirify.global is a healthcare organization focused on patient-first care and improved health outcomes.

What you will do

• Supervise front-line clerical and financial staff, including hiring, training, coaching, scheduling, and performance management.
• Oversee daily dental office operations, provider schedules, staff resources, supplies, budgets, and patient access.
• Manage co-pay and patient-balance collections, cash balances, deposits, transaction activity, and income reconciliation processes.
• Monitor data collection, information flow, time reports, compliance, confidentiality, and service-excellence standards.
• Resolve complex patient, staff, and customer situations and develop tools, policies, and procedures to improve efficiency.
• Coordinate routine technical needs involving phones, copiers, fax machines, PCs, and related office equipment.

Requirements

• Bachelor’s degree, or at least five years of outpatient-center work experience in lieu of a degree.
• At least three years of experience in a medical or related business.
• Understanding of HMO, PPO, POS, commercial, Medicare, and Medicaid insurance plans.
• Understanding of patient flow in a provider office and demonstrated leadership experience.
• Working knowledge of medical software, Word, and Excel.
• Ability to work onsite in Chicago during the day shift.

Nice to have

• Knowledge of CPT and ICD-10 coding.
• Supervisory experience.
• Experience managing daily cash activity and reconciling income reports with payments.

Culture & Benefits

• Patient-first workplace focused on better healthcare.
• Tuition reimbursement and loan-forgiveness programs.
• 401(k) matching and lifecycle benefits.
• Benefits supporting physical, emotional, and financial well-being.
• Equal-opportunity employment environment.

Hiring process

• New hires may undergo a criminal-history background check with authorization and disclosure.
• Artificial intelligence tools may be used during portions of candidate review, while employment decisions are made by a person.