6 дней назад
Commercial Strategy Manager
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Commercial Strategy Manager (Assisted Channels): Shaping and executing strategic initiatives for Sky’s assisted customer channels with an accent on commercial performance, customer experience, and long-term channel strategy. Focus on developing business cases, coordinating go-to-market plans, interpreting performance data, and aligning cross-functional stakeholders.
Location: London, UK; hybrid working with 3 days in the office per week. Applicants must have the right to work in the UK; visa sponsorship is not available.
Company
is a media and entertainment company providing television, streaming, sports, news, arts, broadband, mobile, and related services.
What you will do
- Contribute to assisted channel strategies, including contact optimisation across calls and chat and long-term channel planning.
- Interpret performance data and develop business cases with Trading, Commercial, and Finance teams.
- Assess the commercial impact of initiatives and provide clear recommendations for decision-making.
- Plan and execute go-to-market activities for strategic initiatives across consumer, customer service, and capability teams.
- Create presentations and reports that communicate strategic rationale and recommendations to stakeholders.
- Identify improvements to processes, customer journeys, and team collaboration.
Requirements
- Strong numerical and commercial skills, with the ability to identify trends and generate actionable insight from data.
- Creative and analytical problem-solving skills, including the ability to break down complex challenges.
- Strong communication, stakeholder management, and collaboration skills.
- Ability to develop and execute strategies aligned with business goals and measurable commercial impact.
- Highly organised and dependable, with the ability to manage multiple initiatives in a fast-paced environment.
- Appropriate right to work in the UK is required; does not offer sponsorship for this position.
Nice to have
- Experience managing high-profile initiatives and delivering results in fast-paced environments.
- A proactive learning approach, growth mindset, and curiosity.
Culture & Benefits
- Collaborative, high-performing team environment focused on continuous improvement.
- Free TV or NOW package, including Sports and Cinema.
- Pension package with up to 9% employer contribution.
- Private healthcare with mental health support, digital GP, and dental insurance.
- Discounts on products, Sharesave and Tech schemes, and VIP rewards.
- Osterley Campus facilities include subsidised restaurants and cafes, a gym, cinema, free onsite parking, and shuttle buses.
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