Junior IT Support Officer

Location: Hybrid role based between the Antwerp and Ghent offices, with occasional trips to Barcelona.

Company

hirify.global, Teamleader, and AdminPulse are SaaS companies within the international Visma Group.

What you will do

• Set up and maintain Windows and Mac laptops for new hires and existing colleagues.
• Manage device lifecycle activities including repairs, returns, shared devices, and loaners.
• Provide first-line support for hardware and software questions and escalate complex issues to Visma IT.
• Help maintain office IT infrastructure, including Wi-Fi, meeting rooms, audiovisual equipment, and event technology.
• Support the rollout and maintenance of Slack, Notion, and Google Workspace across the group.
• Learn and take on increasing responsibility with coaching from a senior IT coordinator.

Requirements

• Tech or ICT education, or equivalent hands-on knowledge and curiosity.
• Genuine interest in hardware, software, and solving IT problems.
• Familiarity with Windows and Mac environments.
• Clear, approachable communication with non-technical colleagues and a practical problem-solving mindset.
• English is required.
• Availability to work between the Antwerp and Ghent offices, with occasional travel to Barcelona.

Nice to have

• Experience with Google Workspace, MDM tools such as Intune, or Notion.
• IT support internship or student work.
• Knowledge of network and Wi-Fi basics.
• Experience with audiovisual and meeting-room technology.
• Dutch language skills.

Culture & Benefits

• Hybrid working options and flexible hours.
• Annual training budgets and access to professional development.
• International, diverse, and inclusive working environment.
• Offices in Ghent, Antwerp, and Barcelona.
• Team-building activities, social events, and collaborative workspaces.

Hiring process

• Recruiter call.
• Hiring Manager call.
• Technical assessment presentation to the CTO and a Finance team member.
• HR team interview.