Senior Manager, Community & Social Media (IoT)

Location: Atlanta, Georgia, USA; flexible hybrid working model with support for in-person and virtual work. Eligibility to work in the United States is verified through E-Verify.

Company

hirify.global develops IoT, connected transportation, fleet management, web-based analytics, and vehicle data solutions for businesses.

What you will do

• Define and lead hirify.global's global organic social media strategy across LinkedIn, YouTube, Facebook, and Instagram.
• Manage editorial calendars, publishing cadences, community engagement, content standards, and brand voice guidelines.
• Build, grow, and moderate owned communities for customers, partners, and developers.
• Lead, mentor, and develop social media managers and community specialists while establishing goals, workflows, and governance frameworks.
• Design customer advocacy programs, partner forums, advisory groups, livestreams, webinars, and podcasts.
• Own KPI frameworks and performance dashboards, align organic and paid strategies, and manage social crisis response protocols.

Requirements

• 7–10+ years of experience in social media management, community building, digital marketing, or communications.
• 3–5 years of direct team leadership or people management experience.
• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or a related field.
• Deep expertise in B2B social media strategy, organic growth, and online community development.
• Experience with social and community platforms such as Sprout Social, Hootsuite, Gainsight Communities, Khoros, or Discourse, plus analytical and listening tools.
• Strong written and verbal communication, editorial judgment, stakeholder management, and crisis response skills; familiarity with fleet management, telematics, commercial IoT, or B2B SaaS.

Nice to have

• Advanced degree such as an MBA or Master's in Marketing or Communications.
• Familiarity with SEO and AEO principles.

Culture & Benefits

• Flexible hybrid work supported by cloud-based applications, collaboration tools, and asynchronous working.
• Home office reimbursement program and online learning and networking opportunities.
• Parental leave top-up program, baby bonus, and electric vehicle purchase incentive program.
• Medical and dental benefits and a retirement savings program for full-time permanent employees.
• Work-life balance supported through online social events, chat rooms, and gatherings.