Business Support Manager (Financial Services)

Location: Edinburgh, with hybrid working requiring at least two days per week or 40% of working time at an office site

Salary: £61,344–£74,900 per year plus benefits

Company

hirify.global is a major UK banking and financial services organisation helping customers manage long-term savings and retirement planning.

What you will do

• Support the Workplace Pensions Director with day-to-day responsibilities and strategic priorities.
• Coordinate Pensions and Retirement Executive Office activities, including meetings, colleague calls, and communications.
• Manage and prioritise incoming communications for the Workplace Pensions Director.
• Prepare committee papers, board materials, briefing documents, and regulatory session materials.
• Work with leadership to develop and implement plans aligned with business, customer, and regulatory priorities.
• Build relationships with partners across Finance, Risk, Audit, and People to support governance, compliance, and performance targets.

Requirements

• Experience in an Executive Office, Business Management, or Chief of Staff-style environment.
• Ability to influence stakeholders and drive business outcomes.
• Experience producing Board, Executive Committee, and governance papers.
• Strong operational and planning skills, including complex leadership agendas, governance cycles, and multi-project deliverables.
• Ability to act as a trusted partner, connect information across teams, and turn business issues into actionable plans and communications.

Nice to have

• Knowledge of Wealth and Insurance, Financial Services, or another regulated industry.

Culture & Benefits

• Collaborative and forward-thinking working environment with opportunities to learn and develop.
• Pension contribution of up to 15%.
• Annual performance-related bonus and share schemes including free shares.
• 30 days of holiday plus bank holidays.
• Wellbeing initiatives, parental leave policies, and lifestyle benefits.
• Workplace adjustments and flexibility in office attendance, location, and working patterns for colleagues with disabilities.

Hiring process

• Applications are assessed against the minimum criteria, with reasonable adjustments available throughout recruitment.
• Eligible applicants with disabilities, long-term health conditions, or neurodivergent conditions may receive a guaranteed interview under the Disability Confident Scheme.