eCOA Client Services Project Manager

Location: Home-based in the UK or South Africa; the posting also lists Bloemfontein, South Africa. Includes approximately 10% travel to Investigator Meetings.

Company

IQVIA provides clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries.

What you will do

• Act as the primary client contact for live and maintenance eCOA studies.
• Lead weekly or bi-weekly client update meetings and coordinate communication with internal and external stakeholders.
• Lead applicable system change efforts, including design calls, impact reviews, and communication of costs and timelines.
• Maintain project documentation, status reports, meeting minutes, study materials, and change orders.
• Track trends and risks, support quality investigations as the eCOA project subject-matter expert, and manage budgets and scoping for additional work.

Requirements

• Minimum one year of eCOA experience.
• Good understanding of clinical research.
• Proficient use of Microsoft Office, Excel, and PowerPoint.
• Excellent collaboration and communication skills, with the ability to drive conversations.
• Excellent project management skills.
• Ability to work from the UK or South Africa and travel approximately 10% to Investigator Meetings.

Culture & Benefits

• Home-based working arrangement in the UK or South Africa.
• Opportunity to contribute to clinical research and the development of medical treatments.
• Work across client-facing eCOA projects in the life sciences and healthcare sectors.