Engagement Manager (Sydney)

Location: Sydney, Australia; on-site. Full-time role with travel within the region as needed.

Company

Model ML is an AI workflow builder that automates how financial institutions produce and validate client-ready work.

What you will do

• Translate client problems into scalable, measurable Model ML workflows.
• Build reusable playbooks, templates, and demonstration assets aligned with product direction.
• Maintain dashboards, hubs, documentation, adoption metrics, and delivery plans.
• Run meeting cadences, document decisions, assign owners and due dates, and surface risks early.
• Build data-driven client relationships and drive the trial-to-conversion-to-renewal motion with Growth.
• Measure ROI, gather feedback, and coordinate concrete improvement plans with Engineering and Product.

Requirements

• 5+ years of experience in private equity, investment banking, or a tier-one consultancy.
• Ability to turn ambiguous client requests into scoped delivery plans and measurable outcomes.
• Strong technical fluency in workflows, data, and failure modes, with credibility when working with engineers.
• Excellent operational hygiene, including reliable tracking, documentation, and governance.
• Clear, proactive communication with early escalation and consistent follow-through.
• Comfort working autonomously in a fast-changing environment and willingness to travel within the region.

Culture & Benefits

• Competitive salary and equity.
• Performance-based incentives.
• Opportunity to contribute to expansion into the market.
• Supportive and innovative work environment.
• Fast-paced environment with meaningful challenges and opportunities to learn and grow.

Hiring process

• 30-minute introductory call with an Engagement Manager.
• 30-minute interview with the Head of Engagement Management.
• 30-minute deep dive with the COO.
• 20-minute interview with the Chief of Staff.