Partnerships Operations Specialist

Location: Los Angeles or New York; office work is expected 4+ days per week under hirify.global's default-together policy.

Base salary: $100,000–$176,000 annually depending on U.S. pay zone; eligible for RSUs.

Company

hirify.global is a technology company operating hirify.globalchat, Specs, Bitmoji, Saturn, and other digital services focused on visual communication and more human-centered computing.

What you will do

• Support technical and operational programs for creators and content partners, including issue escalation, feedback collection, and resolution coordination.
• Manage programs, pilots, and initiatives across timelines, participation, deliverables, payments, and cross-functional dependencies.
• Develop onboarding, lifecycle communications, newsletters, educational resources, and guidance for partners and internal teams.
• Support quarterly planning, Partnerships events, budget tracking, purchase orders, vendor onboarding, and creator and partner payments.
• Maintain workflows, documentation, trackers, and resources that improve visibility and consistency across the Partnerships organization.
• Identify opportunities to simplify and automate recurring processes, including through data and AI-enabled tools.

Requirements

• Bachelor's degree or equivalent experience.
• 4+ years of experience in operations, consulting, program coordination, partner operations, support operations, marketing operations, events, or a related field.
• Experience managing operational workflows, documentation, trackers, or cross-functional projects with strong attention to detail.
• Strong organizational, project coordination, written communication, and verbal communication skills.
• Experience working with spreadsheets, CRM systems, documentation, and project-management tools.
• Strong written and verbal English communication skills and ability to work from the Los Angeles or New York office 4+ days per week.

Nice to have

• Experience supporting creators, content or media partners, or partner-facing programs.
• Experience with scaled support, education operations, issue triage, escalation management, knowledge bases, CRM, or lifecycle communications.
• Experience with budgets, vendors, payments, procurement, or event execution.
• Experience improving workflows through automation, reporting, or AI-enabled tools; familiarity with Salesforce and collaboration platforms.

Culture & Benefits

• Default-together work approach with regular in-person collaboration.
• Paid parental leave and comprehensive medical coverage.
• Emotional and mental health support programs.
• Compensation package with potential long-term equity participation through RSUs.
• Equal opportunity workplace with accommodation support available.