Seasonal E-Commerce Stationery Order Specialist - 2026

Location: Remote, available only to candidates residing in AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, or WI. Seasonal work runs from September through December 2026. The schedule is set and includes some evenings and weekends.

Company

hirify.global is a premium design marketplace for stationery, art, and home products created with content from independent artists.

What you will do

• Handle phone, email, live chat, and social media customer interactions with ownership and warmth.
• Resolve customized product inquiries, fulfillment challenges, and complex customer concerns without relying on rigid scripts.
• Cross-reference orders, custom design files, inventory tools, production information, and order adaptations across multiple systems.
• Document interactions accurately in Salesforce or other CRM platforms while following data policies.
• Share operational errors, platform friction points, and customer insights with Customer Service leadership.
• Participate in regular one-to-ones and camera-on video huddles with the Team Supervisor.

Requirements

• Bachelor’s degree or equivalent work experience.
• Effective written and verbal English communication is required.
• Experience serving high-end customers and independently solving complex customer problems.
• Experience handling inbound contact volumes across phone, email, and live chat queues.
• Experience with design-related work and fulfillment, including photo printing or design files.
• Strong written communication, attention to detail, organization, and ability to navigate multiple browser-based systems simultaneously.

Nice to have

• Interest or aptitude in design- or technology-related issues.
• Experience with omnichannel CRM platforms such as Salesforce or Zendesk.
• Experience in fast-paced e-commerce or customer-facing application support.

Culture & Benefits

• Work in a small customer service pod with direct access to a dedicated Team Supervisor.
• Regular live huddles, one-to-one check-ins, cross-functional collaboration, and leadership visibility.
• Remote work with a dependable set schedule during operating hours.
• Active participation in a supportive, visible team environment with camera-on connections.