Security Communications Coordinator

Location: hirify.global Okanagan Campus, Kelowna, British Columbia, Canada. This is an onsite role in a 24/7/365 dispatch centre with shift work, including days, nights, weekends, statutory holidays, and shifts of up to 12 hours.

Salary: $7,158.42–$10,292.25 CAD monthly.

Company

hirify.global Okanagan Campus Security supports a safe, inclusive, and supportive environment for students, faculty, staff, visitors, and university property.

What you will do

• Coordinate communications for campus security, parking, facilities, Safe Walk, Blue Phones, residences, and campus buildings.
• Operate the 24/7 communications network and security systems, including CCTV, intrusion alarms, access control, and personnel dispatch.
• Liaise with RCMP, ambulance, fire services, university departments, and campus administrators during emergencies.
• Monitor databases, conduct system integrity checks, assess incidents, document complaints, and maintain accurate logs and reports.
• Respond to critical incidents, provide first aid, CPR, AED, and oxygen therapy as required, and conduct incident follow-up.
• Provide operational direction, training, and field oversight to contracted security personnel.

Requirements

• Undergraduate degree in Criminology, Psychology, or an equivalent combination of education and experience.
• At least two years of experience in security operations and personnel administration.
• Valid Class 5 driver’s licence.
• Ability to prioritize incidents, exercise sound judgment, solve problems independently, and remain calm during emergencies.
• Strong written, verbal, interpersonal, organizational, and active-listening skills, with the ability to maintain confidentiality.
• Availability for a modified schedule covering days, nights, weekends, statutory holidays, short-notice coverage, and special events.

Nice to have

• Valid Basic Security Training certification, Levels I and II.
• Basic First Aid certification.
• Experience in security operations, training, staff management, or office management.
• Proficiency in two-way radio communication, security terminology, word processing, data entry, and standard communications equipment.

Culture & Benefits

• Full-time staff position with an ongoing job end date.
• Standard full-time work week of 35 hours, subject to operational scheduling.
• Work supports campus safety through professionalism, empathy, integrity, and collaboration.
• Position is subject to satisfactory completion of required background checks.