Labour Optimisation Specialist

Location: Hybrid in London, with 2+ days per week in the Soho office and customer-facing travel

Salary: £85,000–£100,000 per year, plus equity

Company

hirify.global builds AI-powered forecasting, rules, and scheduling tools for frontline hospitality and retail businesses.

What you will do

• Derive labour rules from real trading data using hirify.global’s tools and operational expertise.
• Work on site with customer teams to understand trading patterns, staffing needs, deliveries, and close-down procedures.
• Build trust with site managers and drive adoption of labour and workload models.
• Present operational impact and ROI to customer executives, general managers, and boards.
• Represent labour optimisation expertise in sales conversations.
• Manage work across live customer projects as priorities shift between accounts.

Requirements

• Operational experience in hospitality, retail, or another hourly-workforce business with fluctuating demand.
• Confident presenting to senior customer stakeholders and winning buy-in amid competing priorities.
• Comfort with technology, data analysis, independent decision-making, and rapidly learning new tools.
• Experience using AI tools in day-to-day work and enthusiasm for applying AI to increase productivity.
• Comfort working without a fixed playbook and adapting labour models to different business types.

Nice to have

• Retail or workforce-management experience transferable to hospitality.
• Commercial finance experience with credibility in front of operators.

Culture & Benefits

• Hybrid working with customer-facing travel.
• 35 days of annual leave, including 10 flexible public holiday days, plus an additional day per year of service.
• Share options, pension contributions matched up to 5%, and comprehensive health insurance.
• Enhanced parental leave and pay, plus a salary sacrifice childcare scheme.
• Professional development budget, home-office equipment budget, annual team retreats, and unlimited free books.