Principal Product Manager, Agentic Operations (AI)

Location: Chicago (Green St), Illinois, United States

Company

hirify.global provides a cloud platform and AI-powered technology for the insurance, vehicle repair, automotive, and parts industries.

What you will do

• Own the strategy, roadmap, commercial case, and market validation for a new agentic operations product line.
• Define which auto insurance claims workflows AI agents handle end to end, where humans remain involved, and how agent autonomy increases.
• Establish quality and safety standards, including evaluations, guardrails, escalation paths, and audit trails.
• Validate product opportunities with senior claims executives at major insurance carriers.
• Develop the product pitch, pricing story, proof points, and go-to-market materials with sales, customer success, and product marketing.
• Write code and build working AI agents with engineers using AI coding tools.

Requirements

• 6+ years of product management experience in enterprise software or high-production SaaS.
• Experience building at least one product from zero to one, ideally in a startup or high-velocity environment.
• Deep experience in at least one complex, regulated industry.
• Experience building and shipping AI-driven products; LLM-based or agentic systems experience is strongly preferred.
• Experience working directly with enterprise customers and senior stakeholders to validate product direction.
• Experience delivering results in a sales and go-to-market context, including communicating with end users through C-level executives.

Culture & Benefits

• Values include integrity, customer focus, innovation, inclusion and diversity, tenacity, and connection.
• 401(k) match and paid time off.
• Annual incentive plan performance bonus.
• Comprehensive health insurance, adoption assistance, and wellness programs.
• Tuition reimbursement, stock purchase plan options, and employee resource groups.

Hiring process

• A video interview is required; interviews are transcribed and may be reviewed by CCC and its recruiters.
• Generative AI or automated assistance is not permitted during interviews unless explicitly allowed for a specific exercise.