Manager, TechOps

Location: Remote within EMEA. Travel is required.

Company

hirify.global provides an integrated global supply chain network for supply chain visibility and management.

What you will do

• Lead the EMEA Regional Operations Hub within the global hub-and-spoke infrastructure model.
• Execute global infrastructure standards across EMEA, including regional data residency and GDPR requirements.
• Oversee infrastructure, network, database operations, Level 2 application support, and site reliability.
• Own incident, problem, change, monitoring, identity, capacity, backup, recovery, and local support services.
• Drive automation, AI-enabled operations, monitoring, patching, and provisioning improvements.
• Manage vendors, service-level agreements, regional budgets, risks, and performance reporting.

Requirements

• 8+ years of experience in IT infrastructure, systems engineering, or technology operations, including 3+ years leading teams.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience managing regional or multi-site operations across cloud, hybrid, and on-premises environments.
• Hands-on experience with networking, cloud platforms, preferably Azure, virtualization, and storage.
• Knowledge of ITIL-aligned service management, monitoring, automation, cybersecurity, backup and disaster recovery, and GDPR compliance.
• Experience with budget management and applying AI-enabled tools to improve operational scale and service reliability.

Nice to have

• Experience with a global hub-and-spoke or follow-the-sun support model.

Culture & Benefits

• Remote flexibility built around the team.
• Holiday and leave support for rest and recovery.
• Physical and mental health and wellbeing support.
• Retirement savings and protection benefits.
• Learning and development opportunities.
• Collaborative culture focused on shared success.