Marketing and Design Research Co-op

Location: Toronto, Canada; hybrid work with a minimum of 3 days per week in the Toronto office

Base pay: CAD 20–27 per hour

Company

hirify.global is a financial technology platform whose products include TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Run customer research studies end to end, including scoping questions, preparing screeners and discussion guides, programming and QAing surveys, recruiting participants, moderating sessions, and developing recommendations.
• Analyze qualitative and quantitative research data using thematic coding, cross-tabs, pivot tables, and usability analysis.
• Build interactive dashboards and other tools that help stakeholders access and apply research insights.
• Automate repetitive research activities such as data exports, recurring summaries, and theme tagging with pipelines and AI workflows.
• Develop competitive and market intelligence from secondary research and present findings to product, design, marketing, and strategy partners.
• Support research agency partners and improve the research repository, templates, and intake process.

Requirements

• Actively enrolled in a post-secondary education program, with a graduation date after the co-op term.
• Available for an 8-month co-op from January through August 2027, 40 hours per week.
• Legally eligible to work in Canada for the full co-op term without requiring sponsorship now or in the future.
• Available to work in the Toronto office at least 3 days per week.
• Strong analytical, written, verbal, storytelling, ownership, and attention-to-detail skills.
• Comfort using AI tools such as Claude, ChatGPT, Gemini, Claude Code, or Cursor to analyze data and build prototypes and dashboards, while checking outputs critically.

Nice to have

• Familiarity with research methods or statistical techniques.
• Experience with Qualtrics, SurveyMonkey, Figma, FigJam, HeyMarvin, or Dovetail.

Culture & Benefits

• Mentorship and dedicated manager support through the Emerging Talent Program.
• Function-specific learning opportunities and access to a global community of interns and co-ops.
• Exposure to senior leadership and cross-functional work across hirify.global's product ecosystem.
• Potential eligibility for cash bonuses, equity rewards, and benefits according to applicable plans and programs.