Senior Trust & Safety Investigator I

Location: Arizona, with the position based in Phoenix and requiring a hybrid schedule in the office three days per week on Mondays, Wednesdays, and Thursdays.

Salary: $73,000–$83,000 annual base salary in Phoenix, plus equity and benefits.

Company

hirify.global operates a car-sharing marketplace connecting hosts and guests across the United States, United Kingdom, Canada, Australia, and France.

What you will do

• Own complex investigations from initial response through evidence preservation, chain-of-custody documentation, law enforcement coordination, and case closure.
• Lead federal-level investigations into organized vehicle theft, fraud, criminal incidents, trafficking, weapons, domestic violence, and stalking.
• Build intelligence-sharing relationships with HSI, CBP, CHP, AZ DPS, NICB, task forces, and other law enforcement partners.
• Prepare data packages, legal reports, certified business records declarations, and sworn declarations for legal proceedings.
• Coordinate Mexico vehicle recovery operations, including GPS and VIN verification, NICB liaison, and Claims coordination.
• Respond to exigent events such as active border crossings, fugitives, human trafficking, and Amber Alerts, including outside standard business hours when required.

Requirements

• 7+ years of experience in fraud investigation, financial crime investigation, law enforcement, or a related investigative field.
• Strong knowledge of organized crime typologies, including mule and guest-for-hire schemes, host and guest collusion, synthetic identity fraud, account takeover, and staged claims.
• Experience with evidence preservation, chain-of-custody practices, and law enforcement evidentiary standards.
• Ability to independently manage concurrent, high-complexity investigations and maintain readiness for zero-notice exigent events outside standard working hours.
• Strong written communication, analytical, problem-solving, judgment, and stakeholder relationship-building skills.
• Ability to work in the Phoenix office on a hybrid schedule three days per week.

Nice to have

• Bachelor’s degree or equivalent practical experience.
• Experience working directly with federal law enforcement agencies or multi-agency task forces.
• Experience testifying in legal proceedings or preparing evidence for court.
• Working knowledge of SQL or Redshift.
• Certified Fraud Examiner, Certified Payment Fraud Prevention Professional, or comparable certification.

Culture & Benefits

• Full-time employment with equity, benefits, paid time off, paid holidays, volunteer time off, and parental leave.
• Employer-paid medical, dental, and vision insurance, subject to country-specific terms.
• Retirement employer match and a learning and development stipend.
• Cell phone and internet stipend, hirify.global travel credit, and host matching program.
• Hybrid employees receive in-office lunches, snacks, and activities.