Agent Strategist (AI)

Location: On-site in San Francisco, CA or New York, NY

Salary: $200K–$290K plus equity

Company

hirify.global builds customer-facing AI agents for major telecommunications, media, technology, and other enterprise brands.

What you will do

• Own the full agent development lifecycle from initial scope through conversation design, tooling, evaluation, launch, and continuous production iteration.
• Translate high-stakes customer business problems into AI agents that improve retention, sales, onboarding, support, content discovery, and subscription outcomes.
• Advise enterprise executives on AI strategy and work directly with customer teams through working sessions, troubleshooting, and launch decisions.
• Partner with Product, Research, Platform, and engineering teams to improve capabilities for telecommunications, media, and technology use cases.
• Develop solutions for low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches and service events.

Requirements

• Experience managing multiple complex, high-visibility projects and driving them to measurable outcomes.
• Strong customer-facing communication, strategic problem-solving, analytical thinking, and relationship-building skills.
• Technical aptitude, including reading API documentation, understanding data models and system architecture, and evaluating engineering tradeoffs.
• Client-facing consulting, solutions, or strategy experience in a technically complex environment.
• Experience as a founder, founding team member, or operator is relevant to the role.
• A degree in Computer Science, Engineering, Mathematics, or a related technical field, equivalent practical experience, and/or an MBA or comparable technology-business experience.

Nice to have

• Production experience building or deploying AI/LLM agents.
• Hands-on experience with evaluation frameworks, agent tooling, RAG, and prompt engineering.
• Experience in telecommunications, streaming or digital media, enterprise or consumer technology, subscription businesses, customer care, billing, identity, content, or technical support systems.

Culture & Benefits

• Values centered on trust, customer obsession, craftsmanship, intensity, and family.
• Unlimited paid time off, medical, dental, and vision coverage for employees and families.
• Life insurance, disability benefits, country-dependent retirement plans, and parental leave.
• Fertility and family-building benefits, a discretionary benefit stipend, meals, snacks, and coffee.
• Eligible full-time employees can participate in equity plans.