12 дней назад
Bilingual Loan Sales Specialist - Balcones Heights
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Bilingual Loan Sales Specialist - Balcones Heights (Financial Services): Managing loan sales, customer relationships, collections activities, and compliance for customers seeking personal financing with an accent on tailored loan solutions, customer education, and branch performance. Focus on guiding customers through the full loan lifecycle, explaining optional insurance products, and delivering service through phone, email, chat, and internal systems.
Location: On-site in San Antonio, Texas. Monday–Friday during standard business hours, with occasional extended hours and some Saturdays.
Company
provides personal loans, credit cards, and other financial products to help customers access responsible credit and manage critical financial needs.
What you will do
- Serve customers by understanding their needs and presenting tailored loan solutions.
- Manage customer relationships throughout the loan application and account lifecycle.
- Handle loan servicing and collections activities while following applicable laws and regulations.
- Educate customers about loan terms, options, and optional insurance products.
- Communicate with customers and internal departments through phone, email, chat, and company systems.
- Meet individual and branch goals while providing responsive, empathetic service.
Requirements
- High school diploma or GED.
- Ability to multitask, adapt to changing demands, and work toward performance goals.
- Ability to work on-site in San Antonio, Texas during standard business hours, with occasional extended hours and Saturdays.
Nice to have
- Sales, collections, or customer service experience.
- Spanish bilingual skills.
Culture & Benefits
- Professional development, training, and opportunities to advance into branch or district management.
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- Up to 4% matching 401(k) and an employee stock purchase plan with a 10% share discount.
- Tuition reimbursement, paid vacation, paid sick leave, paid holidays, and paid volunteer time.
- Inclusive work environment focused on career development and community impact.
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