Operational Account Manager (Sales Operations)

Location: Barueri, São Paulo, Brazil

Company

hirify.global provides products and services supported by sales, account, and operational teams.

What you will do

• Manage operational business relationships with mid-sized and large global accounts.
• Support project and account teams in designing customer solutions and optimizing operational processes.
• Analyze account financials and develop strategies to improve profitability and return on investment.
• Act as the point of contact for operational issues, concerns, and escalations.
• Identify process gaps, implement improvements, and manage risks affecting customer accounts and business continuity.
• Prepare reports and presentations on strategic accounts, financial performance, and operational initiatives for senior management.

Requirements

• Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or equivalent demonstrated competence.
• Typically 4–7 years of experience in account management, business development, customer service, or a related field.
• An advanced degree with 3–5 years of relevant experience may also be considered.
• Experience with global accounts.
• Effective communication, results orientation, learning agility, and customer centricity.
• Ability to influence multiple teams and respond to moderately complex issues within established guidelines.

Culture & Benefits

• Full-time employment.
• Opportunity to work across multiple teams and support team or project leadership activities.
• Role based in Barueri, São Paulo, Brazil.