Travel Coordinator - Entertainment

Location: Sydney, Queensland, or Melbourne, Australia; hybrid work between the office and home

Company

hirify.global provides personalized travel and event management services for major entertainment clients, C-suite executives, and award-winning productions.

What you will do

• Coordinate air, hotel, rail, ground transport, and ancillary reservations for entertainment clients.
• Manage enquiries, bookings, ticketing, reissues, documentation, and related administrative tasks.
• Organize group travel logistics, including flights, accommodation, ground transport, and itineraries.
• Handle client and supplier requests, investigate errors or complaints, and support satisfactory resolutions.
• Meet service-level agreements and maintain accurate, proactive communication with clients and suppliers.
• Follow PCI regulations and build expertise in fares, negotiated rates, ticketing, and entertainment travel.

Requirements

• At least one year of experience as a Travel Assistant or Travel Agent in a corporate or TMC environment.
• At least one year of experience with a GDS; Galileo or Amadeus experience is preferred.
• High school diploma; a Travel Diploma is preferred.
• Strong verbal and written communication, organization, attention to detail, and multitasking skills.
• Ability to work independently and in a team, prioritize workloads, follow instructions, and meet deadlines in a demanding environment.
• Intermediate proficiency in Microsoft Suite and ability to collaborate across teams, locations, and time zones.

Culture & Benefits

• Full-time schedule of 37.5 hours per week with a hybrid office-and-home work model.
• Market-competitive salary package.
• Birthday day off and a dedicated health plan with an employee assistance programme.
• Breakfast provided, plus employee discounts.
• Career development opportunities and lunch-and-learn sessions.
• Team-focused culture emphasizing collaboration, ambition, and supportive working relationships.

Hiring process

• Submit an updated CV or resume and a cover letter.