Internship - Knowledge Management Connectivity (F/MX)

Location: Issy-les-Moulineaux, France; hybrid work with remote work possible several days per week from France

Company

hirify.global is part of Accor, an international hospitality group operating more than 5,500 hotels in over 110 countries.

What you will do

• Inventory, centralize, and structure documentation covering processes, tools, and workflows.
• Standardize documentation formats and ensure content is clear, readable, accessible, and up to date.
• Create FAQs, how-to guides, and other content to help users work effectively with connectivity tools.
• Attend Agile ceremonies and support partner information updates and internal documentation.
• Analyze Demand-to-Delivery procedures and propose simplification, automation, and standardization improvements.
• Structure management tools such as dashboards and ticket-tracking systems.

Requirements

• Student in an MBA or program focused on Knowledge Management, Information and Documentation, Project Management, business, IT, or digital studies.
• Familiarity with Jira, Miro, Teams, Confluence, or similar collaborative tools.
• Basic knowledge of Agile and Scrum methodologies.
• Strong organization, project coordination, analytical thinking, writing, and quality-assurance skills.
• Excellent written and verbal English communication skills.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint, with the ability to work independently and collaboratively in an international team.

Culture & Benefits

• Flexible work options from home, offices, hotels, or coworking spaces through Worklib.
• Training, development paths, talent management, and continuous-improvement opportunities.
• Work-life balance support and an inclusive environment welcoming diverse backgrounds and employees with disabilities.
• Preferential rates through the ALL - Heartist program and one paid volunteering day through Heartist for Good.
• Meal vouchers, partial health-insurance coverage, public-transport support, and sustainable-mobility benefits.
• Collaborative workspaces, restaurants, game areas, and access to well-being and sports facilities.

Hiring process

• Initial discussion with the recruitment team.
• One or more interviews with managers and team members; a test, case study, or personality questionnaire may also be included.
• Final HR interview followed by personalized feedback.