3 дня назад
Fraud & AML Analyst
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Fraud & AML Analyst (Fintech): Reviewing payments, transactions, and customer accounts to detect suspicious activity and protect a financial platform, with an accent on risk analysis, compliance escalation, and customer account protection. Focus on investigating complex cases, identifying false positives, improving fraud prevention models, and making accurate approval or rejection decisions across 24/7 coverage.
Location: Philippines
Company
operates a platform supported by a Trust & Safety function focused on protecting customers and preventing fraud.
What you will do
- Review payments, transactions, and customer accounts for high-risk and suspicious activity.
- Approve or reject payments according to risk analysis and standard operating procedures.
- Escalate cases to Compliance and collaborate with colleagues on secondary reviews.
- Identify false positives using historical data and reinstate affected accounts when appropriate.
- Report fraud trends and contribute insights to improve fraud prevention data models.
- Help protect customers while minimizing unnecessary disruption to legitimate account activity.
Requirements
- Strong analytical skills and the ability to investigate complex customer cases in detail.
- Interest in investigation and a good understanding of risk management principles.
- Ability to work with multiple internal tools; training is provided.
- Excellent written and spoken English.
- Flexibility to support a growing team providing 24/7 coverage.
Nice to have
- Previous experience in fraud, AML, risk operations, or Trust & Safety.
Culture & Benefits
- Comprehensive training and ongoing support.
- Opportunity to contribute to platform and customer safety.
- Collaborative work with Compliance and Risk Review teams.
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