Commercial Banking Operations and Risk Associate

Location: Manila, Philippines

Company

Axos delivers digital financial tools and services for individuals, small businesses, and companies; Axos Financial is publicly traded on the New York Stock Exchange.

What you will do

• Review and clear Check, ACH, Wire, and Instant Payment alerts in Verafin while maintaining accurate documentation and case notes.
• Clear flagged ACH credit transactions and process Proof of Authorization requests in line with NACHA rules and internal procedures.
• Generate ACH On-US Return notices and process Federal Reserve adjustment items within required deadlines.
• Process check corrections, exception items, and related operational tasks accurately.
• Support fraud investigations through case-file maintenance, evidence organization, data entry, and reporting.
• Update procedures, communicate with internal teams, escalate issues, and maintain compliance with banking regulations.

Requirements

• High school diploma or equivalent.
• 3–5 years of experience in banking operations, ACH processing, fraud operations, or related financial services at a financial institution.
• Working knowledge of Wire, ACH, Check, and Instant Payment systems and fraud typologies.
• Experience with fraud detection and monitoring platforms.
• Strong attention to detail, accuracy, organization, and time management when processing high transaction volumes independently.
• Good written and verbal English communication skills are required.

Nice to have

• Experience with Federal Reserve adjustment processing, check corrections, and exception item handling.

Culture & Benefits

• Structured, process-driven working environment focused on accuracy, timeliness, and compliance.
• Employment is subject to successfully passing a credit check, criminal background check, medical screening, and drug test.
• Reasonable accommodations are available for individuals with disabilities.