Technical Account Manager (Cybersecurity)

Location: Tel Aviv, on-site. Applicants must have the legal right to work in the United States without visa sponsorship.

Company

hirify.global develops an agentic-first cybersecurity platform that helps enterprises protect endpoints, applications, and AI tools through visibility, context, and autonomous remediation.

What you will do

• Lead enterprise customer onboarding and implementation, including kickoff, planning, technical coordination, and follow-through.
• Act as the primary technical point of contact throughout the post-sales lifecycle.
• Help customers connect integrations, configure workflows, adopt product capabilities, and define success criteria.
• Run regular customer meetings covering progress, findings, technical questions, open items, and next steps.
• Investigate customer issues and shape practical solutions with Product, Engineering, and Data.
• Support selected pre-sales activities as a technical and product subject-matter expert.

Requirements

• Experience in a customer-facing technical role such as Technical Account Manager, Solutions Architect, Customer Success Engineer, or Sales Engineer.
• Native-level English for frequent direct customer interaction.
• Experience leading technical onboarding, implementation, and adoption for enterprise customers.
• Strong troubleshooting and problem-solving skills across integrations, APIs, workflows, and product behavior.
• Ability to build trusted relationships with security, IT, and technical stakeholders and collaborate with Engineering, Product, and Data.
• Legal right to work in the United States without visa sponsorship.

Nice to have

• Experience with cybersecurity, endpoint security, SaaS security, or enterprise IT products.
• Familiarity with EDR, MDM, IAM, ticketing/ITSM, and collaboration platforms.
• Experience supporting post-sales customer success and technical pre-sales motions.
• Experience building post-sales processes, customer playbooks, and repeatable operating models.

Culture & Benefits

• Inclusive workplace focused on respect, empowerment, and diverse perspectives.
• Equal opportunity employment environment free from discrimination and harassment.
• High-ownership environment with close collaboration across Product, Engineering, Data, and customer teams.