13 дней назад
Manager of Customer Growth (SaaS)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Manager of Customer Growth (SaaS): Leading expansion and retention across existing customer accounts in Israel and Eastern Europe with an accent on NRR, ARR growth, team leadership, and AI-driven commercial strategies. Focus on building high-performing Account Management and Renewal Management teams, improving forecast accuracy with Salesforce and Clari, and executing MEDDPICC-based pipeline management.
Location: Israel; hybrid work model. The role supports customers across Israel and Eastern Europe. Temporary remote work is available for up to two months after six months of tenure.
Company
provides an AI-powered SaaS platform that brings HR, finance, managers, and employees together for people operations and workforce management.
What you will do
- Own Net Revenue Retention and ARR growth across customer segments in Israel and Eastern Europe.
- Lead and develop Account Management and Renewal Management teams focused on expansion and retention.
- Drive AI-informed commercial strategies that improve deal volume, size, and velocity.
- Maintain forecasting accuracy and pipeline health using Salesforce, Clari, and the MEDDPICC framework.
- Partner with Customer Success, Product, and Marketing to reduce churn and unlock customer growth opportunities.
Requirements
- 4+ years of progressive SaaS sales or account management experience growing diverse customer portfolios in Israel or Eastern Europe.
- 3+ years of experience managing Sales or Account Management teams with measurable growth and retention results.
- At least 2 years of experience using the MEDDPICC sales methodology.
- Experience with Clari for forecasting and pipeline inspection, plus strong Salesforce proficiency.
- Experience adopting AI-driven tools such as ChatGPT, GPT Agents, Notebook, Clari, Gong Engage, Outreach, or LinkedIn Sales Navigator.
- Strong knowledge of value-led selling, product bundling, sales cycles, forecasting, and pipeline management in a high-growth SaaS environment.
Nice to have
- Bachelor’s degree in Business, Economics, or a related field.
Culture & Benefits
- Hybrid balance between office and home-based work, with a home office allowance and transportation support.
- Competitive paid time off, sick leave paid from the first day, and additional paid parental bonding leave.
- Private health insurance, wellness programs, and preventive health screenings for eligible employees.
- Equity plan participation, social contributions, and Keren Hishtalmut.
- Wolt meal card benefit of ₪1,000 per month and four company-wide balance days annually.
- Professional growth opportunities, social events, volunteering days, and a dog-friendly office.
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