7 дней назад
Senior Associate, Benefits (HR Benefits)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Associate, Benefits (HR Benefits): Administering employee benefit programs and processing benefit transactions across the employee lifecycle with an accent on enrollment, eligibility changes, employee guidance, and vendor coordination. Focus on resolving complex benefit cases, maintaining accurate HR records, supporting open enrollment, and identifying process improvements.
Location: Heredia, Costa Rica
Company
operates and reimagines mission-critical technology systems for leading businesses, using AI-powered insights to support smarter decisions and innovation.
What you will do
- Administer employee benefit programs, including enrollment, life events, and ongoing eligibility changes.
- Respond to employee questions about benefit policies, programs, procedures, and eligibility rules.
- Process benefit transactions in HR systems and maintain accurate, complete employee records.
- Coordinate with external benefits vendors and internal HR partners to resolve issues and exceptions.
- Support open enrollment communications, system readiness, and issue resolution.
- Monitor benefit cases, maintain process documentation, and identify recurring issues for process improvement.
Requirements
- Experience in human resources, benefits, or total rewards.
- Hands-on experience administering employee benefits or supporting benefit-related transactions.
- Experience using HR systems or case management tools to manage employee requests.
- Ability to interpret and apply benefit policies, procedures, and eligibility rules.
- Strong attention to detail and professional handling of confidential employee information.
Nice to have
- Bachelor’s degree in Human Resources, Business, or a related field.
- Experience supporting open enrollment or large-scale benefits communications.
- Experience working directly with external benefits providers or brokers.
- Basic knowledge of payroll or other HR services.
Culture & Benefits
- Inclusive, supportive culture focused on belonging, empathy, and shared success.
- Be Well programs supporting financial, mental, physical, and social health.
- Career development through personalized goals, continuous feedback, coaching, and hands-on experience.
- Access to learning opportunities and certifications from Microsoft, Google, and Amazon.
- Full-time employment in a dynamic, hybrid-friendly company culture.
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