8 дней назад
Manager, Strategy Consultants (Agentic Customer Data Platform)
250 000 - 300 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Manager, Strategy Consultants (Agentic Customer Data Platform) (Enterprise Data and Customer Success): Leading and scaling a technical customer-facing consulting team responsible for enterprise onboarding, adoption, retention, and expansion on an agentic Customer Data Platform with an accent on people leadership, complex implementations, and technical excellence. Focus on building repeatable engagement playbooks, managing high-stakes escalations, partnering with Sales, Product, and Engineering, and turning customer insights into product improvements.
Location: Remote in North America
Compensation: $250,000–$300,000 USD per year on-target earnings with a 70/30 split; meaningful equity is also offered.
Company
provides an agentic marketing platform powered by a composable Customer Data Platform that helps enterprises use customer data and AI to build and launch marketing campaigns.
What you will do
- Lead and develop a team of senior Strategy Consultants serving Fortune 500 customers.
- Oversee customer engagements from kickoff and onboarding through continued success, adoption, and expansion.
- Own hiring, interviewing, team development, coaching, and career growth.
- Manage engagement status, risks, escalations, and executive communication across the portfolio.
- Build repeatable engagement models, pilot structures, demo narratives, and enablement materials.
- Partner with Sales, Product, and Engineering to improve adoption, surface customer insights, and support product innovation.
Requirements
- 3–5 years of people management experience, preferably leading technical customer-facing teams.
- 8–10 years of experience in client-facing or technology-focused roles combining business and technical expertise.
- Deep understanding of enterprise software implementations, APIs, databases, and data integration systems.
- Experience managing complex technical projects with multiple stakeholders and working with Fortune 500 companies.
- Strong communication, presentation, analytical, problem-solving, coaching, and mentoring skills.
- Ability to work effectively in ambiguous, fast-paced environments while maintaining high quality standards.
Nice to have
- Experience with data warehouses, ETL/ELT processes, and modern data stack technologies.
- Background in Customer Data Platforms, marketing technology, or data activation.
- Experience in B2B SaaS, customer success, or solutions engineering.
- Experience driving enterprise customer expansion and reducing churn.
Culture & Benefits
- Remote-first policy with location-independent compensation within the stated range.
- Meaningful equity compensation.
- Mission-driven work focused on helping customers use data and AI to grow their businesses.
- Work alongside an ambitious, impact-driven team that values humility, kindness, and compassion.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
Похожие вакансии
9 дней назад
Director of Customer Success Operations - Reporting (SaaS)
160 000 - 201 000$
Anthropic
9 дней назад
Partner Success Lead (AI)
215 000 - 250 000GBP
Anthropic
12 дней назад
Customer Success Manager, Public Sector (National Security) (AI)
265 000 - 350 000$
8 дней назад
Customer Success Manager (SaaS)
28 880 - 36 100GBP
13 дней назад
Customer Success Manager (SaaS)
107 000 - 126 000$
9 дней назад