Production Tech (Bicycle Repair)

Location: Trek Store Whitfords, Australia

Company

hirify.global is a family-owned cycling company involved in product design, manufacturing, distribution, and retail.

What you will do

• Troubleshoot and repair bicycles efficiently while maintaining speed, accuracy, and quality.
• Build and pre-assemble bicycles according to Trek standards.
• Lead the service area and maintain a clean, organized, and efficient workshop.
• Explain service options and timelines to customers and provide high-quality hospitality.
• Maintain Trek University Guide Status through ongoing training and certification.
• Collaborate with the Store Manager and team on daily shop operations, sales-floor support, and inventory tasks.

Requirements

• Positive, self-motivated, team-first attitude.
• Strong communication, problem-solving, and attention-to-detail skills.
• Mechanical aptitude and pride in precise bicycle craftsmanship.
• Passion for cycling and helping customers enjoy riding.
• Willingness to learn new technologies and service techniques.
• Ability to take ownership and lead by example in the workshop.

Culture & Benefits

• Supportive, team-driven work environment.
• Competitive pay and bonus opportunities.
• Ongoing training and career development.
• Wellness and mental health support.
• Exclusive staff discounts and community engagement opportunities.
• Fun, energetic workplace with uniform and presentation standards.