Title Specialist

Location: Fort Worth, Texas, United States; onsite in a typical field office environment

Salary: $19.26–$24.07 per hour

Company

hirify.global, through IAA, operates a global marketplace and service platform for commercial assets and vehicles, supporting the sale of total-loss, damaged, and low-value vehicles.

What you will do

• Secure, review, compile, and process documents required to transfer vehicle title ownership.
• Process incoming salvage titles from multiple states and prepare vehicles for sale.
• Enter title information into the IAA operating system and maintain accurate customer databases and records.
• Communicate with customers, vehicle owners, insurers, buyers, and internal partners by phone, email, mail, and in person.
• Resolve documentation discrepancies, customer questions, complaints, and ownership-transfer issues.
• Maintain compliance with state and buyer requirements, title regulations, records-retention policies, and company procedures.

Requirements

• 1–2 years of state or national title-processing experience.
• 2–3 years of knowledge of title and salvage-title requirements.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to maintain customer databases, perform data entry, and complete clerical and filing tasks.
• Must be legally entitled to work in the United States.
• Ability to work onsite in a field office and follow established procedures under supervisor direction.

Culture & Benefits

• Medical, dental, vision, and basic life insurance options.
• 401(k) plan with a 100% company match on the first 4% contributed.
• 15 days of paid time off each year.
• Work environment emphasizing responsibility, accountability, integrity, and execution.
• Equal opportunity employment and nondiscrimination in accordance with applicable laws.