Client Engagement Director (Medical Publications)

Location: Hybrid from the London office, with remote work available within the UK

Company

hirify.global provides strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry.

What you will do

• Lead strategic client relationships and serve as the primary contact for senior stakeholders across assigned accounts generating $2M–$4M in annual revenue.
• Develop medical communications roadmaps aligned with brand objectives, scientific strategy, therapeutic areas, clinical data, and market dynamics.
• Guide publications, advisory boards, congress activities, speaker programs, MSL materials, omnichannel programs, and digital initiatives.
• Drive organic growth, account forecasting, margin management, profitability, reconciliations, and financial close-outs.
• Lead scoping, Statements of Work, Charge Orders, client status meetings, and delivery across scope, schedule, budget, quality, and compliance requirements.
• Coach and develop Manager- and Coordinator-level staff while partnering with Scientific, Creative, Project Management, events teams, and external vendors.

Requirements

• Bachelor’s degree required; Communications, Marketing, Life Sciences, or a related field preferred.
• 8–10+ years of experience in medical communications, medical education, pharma marketing, or a related field.
• Strong understanding of the life sciences industry, therapeutic landscapes, and the drug development process.
• Experience with publications planning, tactical planning, congress strategy, forecasting, SOW development, and profitability management.
• Executive-level client communication, presentation, negotiation, problem-solving, organization, and prioritization skills.
• Experience leading, coaching, and managing cross-functional teams, with strong attention to quality and compliance.

Nice to have

• Advanced degree.
• Experience with Microsoft Office, project management systems, and new tools and technologies.

Culture & Benefits

• Remote work is available for candidates within the UK, alongside a hybrid option from the London office.
• Collaborative environment focused on meaningful work, community, creativity, quality, and on-time delivery.
• Opportunity to work with a global medical communications team supporting life sciences clients.
• Inclusive workplace committed to diversity, equity, equal opportunity, and employee development.