Commercial & CRM Executive (iGaming)

Location: Ceuta, Spain; hybrid way of working

Company

hirify.global is a GameTech company powering Betano and operating across 20 markets with more than 2,700 employees.

What you will do

• Develop market share and growth strategies for the Spanish market.
• Manage marketing and commercial budgets, monitor P&L, identify discrepancies, and recommend corrective actions.
• Develop and own a data-driven CRM strategy aligned with local compliance, market conditions, and competition.
• Prepare analysis, reports, and insights to support commercial and product decisions.
• Coordinate market strategies with BI, Marketing, CRM, Compliance, Finance, Customer Support, and HQ teams.
• Improve commercial processes and oversee daily, weekly, and monthly commercial operations reporting.

Requirements

• 3+ years of experience in a similar role within a consumer-focused, high-transaction online industry, ideally gambling or casino.
• Excellent Spanish and English, both spoken and written.
• Understanding of online conversion, retention, and reactivation techniques.
• Knowledge of customer loyalty, customer value strategies, key performance indicators, and customer metrics.
• Strong analytical, leadership, communication, presentation, stakeholder management, and cross-functional coordination skills.
• Customer-focused, hands-on, execution-oriented, and commercially minded.

Nice to have

• International experience and working knowledge.
• Experience in process-driven operations.

Culture & Benefits

• Hybrid way of working.
• Buddy support during onboarding.
• Competitive pay and bonus scheme.
• Developmental 360-degree feedback framework.
• Unlimited access to Udemy and continuous training.