Customer Experience Partner – Oncology

Location: Cairo, Egypt

Company

hirify.global is an R&D-driven, AI-powered biopharma company developing medicines and vaccines to improve patient outcomes worldwide.

What you will do

• Execute territory-level sales strategies for Sarclisa in alignment with national, regional, and brand plans.
• Plan customer call cycles and engage oncologists, hematologists, pharmacists, and other healthcare professionals with accurate, compliant scientific information.
• Build and manage relationships with key oncology stakeholders and prioritize accounts within the assigned territory.
• Monitor sales performance, market trends, competitive activity, and customer insights, then adjust tactics and provide territory reports.
• Collaborate with Medical Affairs, Market Access, and Marketing to deliver integrated customer solutions.
• Maintain compliance with ethics, local regulations, industry codes, training requirements, and pharmacovigilance obligations.

Requirements

• University degree in pharmacy, medicine, veterinary medicine, or a related medical field.
• At least 2 years of experience in a multinational pharmaceutical company.
• Previous oncology, hematology, or specialty medicine experience is strongly preferred.
• High-level English proficiency and strong communication skills.
• Knowledge of customer decision-making, customer performance management, segmentation, go-to-market strategy, and multichannel engagement.
• Collaborative, autonomous, agile, and entrepreneurial mindset with the ability to apply customer insights and digital capabilities.

Nice to have

• Experience launching new products.

Culture & Benefits

• Opportunity to contribute to medicines reaching more than 100 million people each year.
• Work with a high-impact portfolio and upcoming product launches.
• Cross-functional collaboration in an AI-powered organization.
• Opportunities to expand leadership impact and pursue international career paths.
• Equal-opportunity environment focused on diversity, inclusion, and patient impact.