Sr. Technical Delivery Manager (Identity Security)

Location: Local Office, Madrid, Spain

Base salary: €52,600–€88,736 per year, plus potential performance-based compensation and equity participation.

Company

hirify.global provides identity security solutions for cloud enterprises through an AI- and machine-learning-powered Identity Security Cloud Platform.

What you will do

• Oversee multiple customer and partner engagements delivering Identity Maturity Acceleration across the region.
• Align customer expectations with project execution, manage resources, and drive engagements from implementation through governance and renewal.
• Track project progress and service consumption using internal tools and frameworks, providing transparency to stakeholders.
• Coordinate with Sales, Professional Services, Customer Success Management, Program Managers, Solution Architects, and Technical Advisors.
• Identify risks, manage escalations, control scope, and keep complex multi-workstream engagements aligned with business objectives.
• Lead regional staffing, mentorship, operational improvement, and large-scale cross-functional customer engagements.

Requirements

• 4–5 years of experience driving large programs and delivering strong results.
• Program and project management experience coordinating cross-functional teams in a maturing Agile environment.
• Experience leading enterprise-wide programs, managing multiple initiatives, resolving conflicts, and meeting deadlines.
• Strong business acumen, technical competency, communication skills, and the ability to connect technology and business needs.
• Technical knowledge of SaaS products, modern web technologies, and Agile processes.
• Experience with Salesforce, ServiceNow, Tableau, and project management tools such as JIRA or Microsoft Project; a bachelor’s degree in business, IT, or a related field is required.

Nice to have

• Experience in identity management, cybersecurity, security, governance, or enterprise software.
• Startup experience and exposure to Customer Success Delivery and Operations in large and small companies.
• Experience developing solutions delivery, onboarding, or team development programs.
• Spanish, German, French, Italian, or another additional language.
• PMP, Certified Scrum Master, or a similar certification.

Culture & Benefits

• Work with values centered on individualization, impact, integrity, and innovation.
• Health, retirement, employee assistance, leave support, paid time off, and company-paid holidays.
• Potential eligibility for performance-based cash compensation and equity participation.
• Mentorship, professional development, and opportunities to improve delivery practices and team collaboration.