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5 дней назад

Services Project Manager Intern

1 200 - 1 400€
Формат работы
hybrid
Тип работы
fulltime
Грейд
trainee
Английский
c1
Страна
France
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Services Project Manager Intern (Ecommerce/Insurance Services): Improving customer funnels and claims journeys while launching new insurance features and premium services with an accent on customer experience, analytics, and cross-functional delivery. Focus on monitoring country performance, optimizing NPS and claim management, and rolling out localized services and pricing.

Location: Paris, France. Hybrid work with 2 remote days per week, 1 remote work week per quarter, and 3 flex days.

Salary: €1,200–€1,400 per month, depending on study level.

Company

hirify.global operates a global marketplace for refurbished devices focused on making technology reliable, affordable, and more sustainable.

What you will do

  • Monitor active-country performance across revenue and customer experience using Tableau, and prepare weekly reports and action plans.
  • Improve NPS and the claims management process in partnership with the Customer Care team.
  • Launch new features for the insurance offer and develop premium business-to-customer services.
  • Ensure services meet local customer expectations and requirements by collaborating with marketing, product, country management, legal teams, and local partners.
  • Roll out new services and pricing initiatives to increase customer conversion and loyalty.

Requirements

  • Six-month internship starting in January 2027, with a full-time schedule of 35 hours per week.
  • Fully professional English and French are required.
  • Strong analytical skills, including Excel and PowerPoint; SQL is useful but not mandatory.
  • Strong organizational, communication, and project management skills with a data-driven approach.
  • Proactivity, team spirit, and the ability to coordinate transversal teams.
  • An internship agreement from a French school is required.

Nice to have

  • Experience in fintech or insurtech.
  • Knowledge of additional languages.

Culture & Benefits

  • Impact-driven work focused on reducing the environmental impact of technology.
  • Hybrid work environment with additional remote-work flexibility.
  • Employee Resource Groups, mentorship programs, accessibility policies, and cultural competency training.
  • Hands-on career development in an innovative and fast-paced environment.

Hiring process

  • Skills-fit interview with the direct manager.
  • Technical home assignment.
  • Cultural-fit interview followed by a 30-minute video HR interview.

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