Business Support Manager II (Commercial Banking)

Location: Johnston, Rhode Island; Westwood, Massachusetts; Charlotte, North Carolina; or Boston, Massachusetts

Salary: $95,000–$136,000 per year, plus potential incentive earnings.

Company

hirify.global is a financial services organization providing commercial banking and treasury and wholesale payments services.

What you will do

• Support the COO with financial, operational, governance, strategic, and day-to-day business priorities.
• Own recurring business management processes, reporting, controls, attestations, and operational requirements.
• Develop and analyze financial and operational reports to identify trends, risks, opportunities, and management priorities.
• Support business systems and sales and revenue management infrastructure, including Salesforce, Jira workflows, Box.com, reporting, training, data quality, and issue management.
• Coordinate business continuity planning, vendor activities, access administration, and other COO-owned processes.
• Partner with Product, Sales, Revenue Management, Finance, Risk, Operations, and Technology to resolve issues and deliver high-priority projects.

Requirements

• Bachelor’s degree or equivalent relevant professional experience.
• At least 3 years of experience in business management, financial services, operations, client service, finance, analytics, project or program management, or a related field.
• Working knowledge of financial concepts and the ability to interpret financial and operational data.
• Strong proficiency with Excel, PowerPoint, Jira, Salesforce, Tableau, and GRC Archer, with the ability to learn additional business systems.
• Strong analytical, problem-solving, organizational, written, and verbal communication skills.
• Ability to manage multiple priorities independently, work across functions, and take ownership of emerging or time-sensitive work.

Nice to have

• Experience in banking, financial services, treasury management, payments, or commercial banking.
• Knowledge of treasury management and wholesale payments products, business models, or operating environments.
• Experience with budgeting, forecasting, revenue management, performance reporting, or cross-functional projects.

Culture & Benefits

• Full-time schedule of 40 hours per week, Monday through Friday.
• Opportunity to work across multiple functions and organizational levels.
• Inclusive workplace with equal employment and advancement opportunities.
• Additional incentive earnings may be available depending on the position and applicable factors.