6 дней назад
Account Manager (Cybersecurity SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager (Cybersecurity SaaS): Managing and growing strategic enterprise customer relationships for a cyber risk management and security analytics platform with an accent on solution adoption, retention, upsell, and executive stakeholder engagement. Focus on building account plans, aligning customer needs with the product roadmap, tracking customer health metrics, and reducing churn risks.
Location: Remote - US
Company
provides a unified cyber risk management and security analytics platform that consolidates and processes security and IT data for enterprise customers.
What you will do
- Own the commercial relationship with assigned strategic enterprise accounts as the primary post-sale business contact.
- Drive customer satisfaction, adoption, and utilization of solutions in partnership with Customer Success.
- Identify and execute upsell, cross-sell, expansion, and renewal opportunities.
- Build executive relationships with CISOs, security leaders, and risk executives.
- Develop account plans, align the product roadmap with customer priorities, and track customer health metrics.
- Partner with Customer Success, Product, Sales Engineering, and Renewals to resolve issues and achieve customer outcomes.
Requirements
- 5+ years of experience in account management, customer success, or enterprise SaaS sales.
- Experience managing large, complex enterprise customers in cybersecurity, IT risk, or compliance.
- Understanding of vulnerability management, risk prioritization, and threat exposure.
- Proven success exceeding retention, upsell, and expansion goals.
- Strong communication, presentation, consultative selling, account planning, and forecasting skills.
- Experience using Salesforce and other customer engagement tools.
Nice to have
- Experience at a cybersecurity software company.
- Cross-functional experience with Customer Success, Renewals, and Product Management.
Culture & Benefits
- Opportunity to contribute to the growth of the cyber risk management market.
- High ownership and the opportunity to build ’s channel ecosystem.
- Uncapped commissions and high earning potential.
- Collaborative sales and channel culture focused on excellence and customer outcomes.
- Fast career growth in a growing company.
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