Deployment Strategy Lead (AI/Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: New York City or San Francisco, United States. The role is office-centered and typically requires 3–5 days per week in the NYC and/or SF office, depending on deployment phase, client work, and team needs. Travel is typically 10–20% and may be higher based on client needs.
Salary: $175,000–$250,000 annual base salary, plus equity. The stated range applies to staff located in New York City and may vary by location.
Company
is building an AI-native operating system for regulated finance, starting with mortgage servicing, and operates its own mortgage servicing business to develop and deploy OS.
What you will do
- Own a deployment domain end-to-end across a product surface, client function, or operational workflow.
- Manage and coach 5–10 Deployment Strategists, improving judgment, learning loops, and client trust.
- Own the full customer journey from contract signature through go-live and ongoing adoption.
- Review configurations, client conversations, data, workflows, and operating edge cases to identify quality problems early.
- Translate complex deployment issues for senior client leaders, product and engineering teams, and direct reports.
- Build and extend DeploymentOS so deployment knowledge and solutions are reusable across teams.
Requirements
- Track record of managing teams with 3+ direct reports in operating roles, strategy consulting, banking, investing, or another high-stakes and ambiguous environment.
- Experience owning a specific domain and building deep expertise in a product surface, client function, or workflow.
- Strong analytical and quantitative skills, including the ability to decompose ambiguous problems and coach others to do the same.
- Practical comfort using SQL, Python, or AI tools to check work and answer operational questions.
- Demonstrated AI fluency, including using coding agents, building small tools, or restructuring workflows around AI.
- Clear communication with executives, operators, engineers, clients, and direct reports, with accountability for both outcomes and people.
Nice to have
- Prior experience as a Deployment Strategist or in a similar end-to-end deployment or implementation ownership role.
- Background in financial services, healthcare, government, infrastructure, or another regulated and operationally intense industry.
Culture & Benefits
- Performance-based environment focused on deployment outcomes, quality, and client adoption rather than process or headcount.
- Comprehensive medical, dental, and vision coverage.
- 401(k) plan, commuter benefits, flexible paid time off, sick days, and 11 company holidays.
- Fully paid 12-week baby bonding leave for birthing and non-birthing parents.
- Company orientation, learning and development opportunities, regular review cycles with 360-degree feedback, and quarterly team or company outing budgets.
Hiring process
- Level is assessed based on past experience and interview performance.
- Interview communications are sent only from .com email addresses.
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