Health Information Specialist 1 (Healthcare)

Location: Remote; candidates associated with South Carolina or Alabama. Monday-Friday, 8:00 am-4:30 pm EST. Ability to commute between locations as needed may be required.

Company

hirify.global provides secure data collaboration and health information solutions for healthcare providers, health plans, researchers, and life sciences companies.

What you will do

• Receive and process patient health information and medical record requests according to company, facility, and HIPAA requirements.
• Manage patient health records, prepare charts, assemble documents, and create digital images for electronic medical records.
• Retrieve and transmit records to facilities, patients, insurance companies, attorneys, and other authorized requesters.
• Answer inbound and outbound calls, provide request status updates, and handle faxes, mail, data entry, and other administrative duties.
• Maintain confidentiality, data security, accuracy, productivity, and compliance while working in a high-volume environment.
• Inform management about site difficulties or changing volumes and support additional operational duties as needed.

Requirements

• High school diploma or GED.
• Professional verbal and written communication skills in English.
• Basic computer proficiency, strong data entry skills, and regular use of phones, fax machines, printers, and office equipment.
• Ability to work independently, manage multiple priorities, and respond effectively in a fast-paced environment.
• Ability to work overtime during peak seasons and commute between locations when required.
• Detail-oriented approach to accurate and compliant medical information handling.

Nice to have

• Experience in a healthcare environment.
• Previous production or metric-based work experience.
• In-person customer service experience and the ability to build relationships with onsite clients and customers.
• Experience suggesting process improvements and providing feedback to internal stakeholders.

Culture & Benefits

• Full-time regular employment with remote work.
• Comprehensive onsite and virtual training followed by job shadowing with an assigned mentor.
• Company-provided equipment, including a computer, monitor, and virtual phone.
• PTO, health, vision, and dental insurance, a 401(k) savings plan, and tuition assistance.
• Post-offer health screenings and vaccination requirements may apply depending on the client and working state.
• Employment sponsorship is not available for this position.