Principal Site Reliability Engineer (AI)

Location: Fully remote within the United States. Training is virtual and equipment is provided.

Salary: $165,000–$185,000 annually, plus bonus and benefits.

Company

hirify.global develops and manufactures diabetes technology, including insulin pumps and automated insulin-delivery systems.

What you will do

• Lead production support, high-severity incident response, stakeholder communication, and blameless postmortems.
• Define SLIs and SLOs, improve observability, reduce MTTD and MTTR, and build runbooks and automation.
• Own on-call strategy, alert tuning, escalation paths, and support practices across distributed teams and time zones.
• Lead Terraform-based infrastructure automation, CI/CD reliability guardrails, technology lifecycle management, and toil reduction.
• Design and maintain disaster recovery, backup, failover, recovery testing, and RTO/RPO capabilities.
• Mentor SRE and DevOps engineers and partner with software engineering, QA, architecture, Security, Quality, and Compliance.

Requirements

• Demonstrated experience leading production support, incident management, and incident command.
• Strong knowledge of SRE practices, including SLOs, blameless postmortems, toil reduction, and on-call design.
• Expertise with Terraform or comparable infrastructure as code, including modules, state management, and policy guardrails.
• Hands-on experience with CI/CD, a major cloud platform, Docker, Kubernetes, observability tooling, and disaster recovery testing.
• Working knowledge of cloud security, compliance, IAM, vulnerability management, patching, and cloud cost optimization.
• Proficiency in Python, Go, Bash, or another scripting or programming language; experience using AI to improve internal tooling and integrations.

Nice to have

• 10+ years in SRE, DevOps, or infrastructure engineering and 2+ years mentoring or technically leading engineers.
• Experience in FDA- and ISO-regulated industries and with agile methodologies.
• Relevant cloud certifications and a computer science degree or equivalent practical experience.

Culture & Benefits

• People-first, human-centered work focused on improving diabetes care.
• Medical, dental, and vision coverage available from the first day.
• Health savings and flexible spending accounts, 401(k) matching, and an employee stock purchase plan.
• 11 paid holidays and at least 20 days of paid time off with accrual starting on day one.
• Inclusive workplace with virtual training and distributed collaboration.

Hiring process

• Employment is contingent on successful drug testing and background screening.
• Criminal history review may be conducted because the role can access sensitive and protected health information.