Sr. Site Reliability Engineer

Location: Hybrid role associated with the Holmdel, New Jersey office

Base salary: $160,000–$180,000 USD per year

Company

hirify.global provides software for autism and intellectual and developmental disability care, Applied Behavior Analysis, multidisciplinary therapy, and special education.

What you will do

• Own production reliability across availability, latency, performance, capacity, monitoring, emergency response, and uptime.
• Define and improve SLOs, SLIs, error budgets, dashboards, and observability practices.
• Analyze operational issues, lead incident response and root cause analysis, restore services, and maintain runbooks and standard operating procedures.
• Build automated observability and capacity-forecasting capabilities across multiple environments.
• Reduce operational toil through automation and continuous improvement.
• Collaborate with software engineering on releases, roadmap planning, operational readiness, and reliability practices.

Requirements

• Experience with monitoring, APM, and observability tools including Splunk, Prometheus, Datadog, and OpenTelemetry.
• Experience implementing logging, metrics, and tracing strategies.
• Strong understanding of CI/CD tools such as Jenkins, GitHub Actions, GitLab, Argo, and Kargo.
• Strong knowledge of AWS or other major cloud providers, cloud-native infrastructure, Kubernetes, and Helm.
• Programming experience in Java, Python, or Go, with familiarity with .NET application development.
• Strong understanding of Linux, Windows, software development, systems, networking, and cloud concepts.

Nice to have

• Experience using AI to improve productivity and amplify technical skills.

Culture & Benefits

• Hybrid work with collaborative offices in Holmdel, New Jersey; Fort Lauderdale, Florida; and Verona, Italy.
• Health benefits, generous paid time off, 401(k) matching, and paid parental leave.
• Career development support and wellness programs.
• Opportunities to participate in community engagement through CR Cares.
• Work environment focused on impact, inclusion, flexibility, innovation, and scale.