Shared Services Coordinator

Location: Chelmsford, Massachusetts, United States; onsite

Salary: $28–30 per hour

Company

Network technology company creating video surveillance, access control, intercom, and audio solutions enhanced by intelligent analytics applications.

What you will do

• Execute daily transactional tasks across shared services, including loan program administration, distributor credits, cash receipts, accounts payable entry, and reporting.
• Provide customer service to internal customers regarding team-related tasks.
• Work in a specialty area and move between service areas as needed.
• Develop and maintain standard operating procedures for all service areas.
• Manage requests and concerns and take the necessary follow-up actions.
• Identify and promote suggestions that improve processes and service quality.

Requirements

• Proficient computer skills, including intermediate or advanced Microsoft Excel and Microsoft Outlook.
• Strong time management skills and high attention to detail.
• Ability to multitask efficiently.
• Resourceful, reliable, and responsible approach.
• Independent drive and focus.
• Ability to work as a team player with a professional and pleasant disposition.
• Bachelor’s degree.

Nice to have

• Previous experience in an office setting.

Culture & Benefits

• Permanent, full-time employment.
• Travel required up to 5%.
• Occasional lifting of 0–5 lbs may be required.
• Reasonable accommodations may be made for employees with disabilities.