Delivery Team Manager

Location: Toronto, Canada

Base salary: $65,000–$115,000 CAD per year

Company

hirify.global, part of WPP Enterprise Solutions, designs, builds, and operates growth systems covering marketing operations, CRM, customer experience, commerce, consulting, content transformation, and technology platforms.

What you will do

• Lead a local delivery team of approximately 15 people.
• Oversee daily delivery to ensure work is completed efficiently, on time, and to the expected quality.
• Translate business and client priorities into clear direction for the team.
• Partner with internal departments and stakeholders to align expectations and resolve issues.
• Build a collaborative, trusted, accountable, and high-performing team environment.
• Identify opportunities to improve delivery within a standardized service model.

Requirements

• Experience navigating complexity and delivering against client requirements and defined scope.
• Previous people-management experience with the ability to lead, motivate, and engage diverse individual contributors.
• Experience with commercial responsibility for delivery execution, including client commitments, quality, efficiency, and financial outcomes.
• Analytical, structured, diplomatic, pragmatic, solution-oriented, and collaborative approach.
• Ability to work effectively in a global setup with internal and external stakeholders.

Nice to have

• Previous Marketing Operations experience.
• Familiarity with CRM and MarTech.

Culture & Benefits

• Meaningful people-leadership responsibility from day one.
• Commercial responsibility for delivery execution on a global account.
• Exposure to major global brands.
• Growth and development opportunities within a global network.
• Collaboration with more than 200 colleagues across Copenhagen, Toronto, Bangkok, and San José.