Lead Customer Engineer (Semiconductor)

Location: Graz, Austria; on-site work required with customer travel approximately 25% of the time

Salary: €70,400–€96,800 per year

Company

hirify.global develops materials science and engineering solutions, equipment, and services used in semiconductor manufacturing and advanced displays.

What you will do

• Install, maintain, upgrade, and service customer semiconductor equipment.
• Use digital analytics, diagnostic tools, documentation, and troubleshooting methods to resolve complex equipment issues.
• Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Develop and follow documented procedures and published task plans.
• Communicate with customers and internal business units while leading projects and customer meetings as needed.
• Train and mentor junior Field Service Engineers.

Requirements

• Bachelor’s degree and 7–10 years of experience in the semiconductor or equipment-support industry.
• Advanced mechanical aptitude covering pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Advanced knowledge of wafer-processing parameters and strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills and basic proficiency with Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport if travel is required.
• Ability to meet all on-site safety, environmental, and clean-room requirements.

Nice to have

• Project management skills and experience leading customer and internal product meetings.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Comprehensive employee benefits and wellbeing programs.
• Additional compensation may include a target bonus and stock award program, where applicable.
• Regular travel is expected, approximately 25% of the time.
• Physical work includes walking, standing, climbing, working in tight spaces and at height, lifting up to 35 lbs., and using hand and power tools.
• Clean-room work requires appropriate personal protective equipment, including coveralls, safety glasses, gloves, respirators, and face shields.