Payment Operations / Payment Specialist (Fintech/PSP)

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Вакансия: Payment Operations / Payment Specialist (Fintech/PSP)
Зарплата: $600-700 USD / месяц
Формат: Remote
Занятость: Full-time / flexible shifts
Язык: English — уверенный письменный уровень

О позиции
Payments Operations — транзакции, settlements, balances, failed/delayed transactions.
Reconciliation — отчёты, сверка объёмов и балансов, fees/exchange rates.
Merchant Support — коммуникация с merchants по платежам.
Partner management — банки, acquiring partners, PSPs.
Crypto exposure — USDT и fiat settlements.
Risk — базовый transaction monitoring.
Product/Tech collaboration — участие в улучшении процессов.

Responsibilities:

•  Monitor daily payment transactions, settlements, and balances across multiple PSPs and channels
•  Handle merchant inquiries related to payments, settlements, fees, and transaction statuses
•  Coordinate with acquiring partners, banks, and internal teams to resolve payment issues
•  Track and manage settlement cycles (fiat and crypto, e.g., USDT)
•  Ensure accuracy of exchange rates and applied fees during settlements
•  Investigate failed, delayed, or disputed transactions and provide timely resolutions
•  Maintain internal reports on volumes, balances, and reconciliation
•  Assist in onboarding new merchants and payment channels
•  Support risk monitoring and flag suspicious or abnormal transaction activity
•  Work closely with Product, Tech, and Operations teams for process improvements

Requirements:

• Strong written English.
• Customer Support experience is a plus.
• Good communication and problem-solving skills.
• Attention to detail and reliability.
• Ability to work flexible shifts independently.

To apply: Send a short introduction, relevant experience, and your availability.
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