Field Reimbursement Manager, Neuroscience (Birmingham, AL) – Patient Engagement & Customer Solutions (PECS)

Location: Field-based role in Birmingham, Alabama, with a territory covering Birmingham, Jackson, Montgomery, and Mobile; permanent residence in the listed territory is required. Travel up to 75% of the time, with up to 50% of working time spent on-site with healthcare providers and their staff.

Company

Johnson & Johnson MedTech develops healthcare and pharmaceutical solutions designed to improve patient treatment and access.

What you will do

• Educate healthcare providers and office staff on reimbursement processes, claims, coding, payer procedures, and access requirements.
• Resolve patient access, fulfillment, affordability, prior authorization, billing, and appeals issues.
• Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J functions.
• Analyze account and market data to identify access barriers and develop timely solutions.
• Build trusted relationships with customers and manage territory routing, logistics, and account planning.
• Maintain expertise in payer policies, coverage, coding, payment, hub services, and specialty distribution channels.

Requirements

• Bachelor’s degree, preferably in healthcare, business, or public administration.
• At least 5 years of relevant professional experience in reimbursement, account management, managed care, or provider-office operations.
• Expertise in pharmacy and medical benefits, buy-and-bill, coding, billing, prior authorization, and appeals.
• Experience working with patient support HUB services and building relationships with healthcare providers.
• Strong analytical, communication, collaboration, influence, and problem-solving skills.
• Valid US driver’s license, compliant driving record, and permanent residence in the listed territory are required.

Nice to have

• Neuroscience disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, and pharmaceutical reimbursement.
• Experience with Salesforce, Microsoft Word, and Excel.
• Interest in emerging technologies such as AI.

Culture & Benefits

• Work within a patient-focused Patient Engagement and Customer Solutions organization.
• Collaborate across a matrix organization while following strict ethical, legal, and compliance standards.
• Complete required training and maintain current knowledge of changing healthcare and payer environments.
• Support personalized and seamless patient experiences throughout the treatment journey.