Field Reimbursement Manager, Neuroscience – (Kansas City, MO) – Patient Engagement & Customer Solutions (PECS)

Location: Field-based territory covering Kansas City, Missouri; Kansas City, Kansas; Wichita, Kansas; and Topeka, Kansas. Permanent residence in the listed territory is required. The role involves up to 50% on-site work with healthcare providers and up to 75% travel.

Company

Johnson & Johnson MedTech develops healthcare and pharmaceutical solutions, including therapies and patient-support services designed to improve treatment access and outcomes.

What you will do

• Educate healthcare providers and office staff on reimbursement processes, claims submission, payer procedures, coding, coverage, and payment requirements.
• Serve as the local access, fulfillment, and reimbursement subject-matter expert for field support teams.
• Identify and resolve patient access, affordability, prior authorization, billing, and appeals barriers.
• Build relationships with healthcare provider accounts and manage territory logistics, routing, and account planning.
• Collaborate with sales, managed care, marketing, medical science, compliance, and Patient Engagement and Customer Solutions stakeholders.
• Monitor payer policies, market dynamics, hub services, and specialty distribution channels to improve patient and practice support.

Requirements

• Bachelor’s degree, preferably in healthcare, business, or public administration.
• Minimum of 5 years of relevant professional experience in account management, reimbursement, managed care, revenue cycle, or provider-office operations.
• Expertise in pharmacy and medical benefits, including buy-and-bill, assignment of benefits, coding, billing, prior authorization, and appeals.
• Experience with patient support hub services and the ability to analyze complex quantitative and qualitative data.
• Strong communication, relationship-building, collaboration, influencing, and problem-solving skills.
• Valid US driver’s license, compliant driving record, and permanent residence in the listed territory are required.

Nice to have

• Neuroscience disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, commercial payer initiatives, and pharmaceutical reimbursement policy.
• Experience with Salesforce, Microsoft Word, and Excel.
• Interest in emerging technologies such as AI.

Culture & Benefits

• Patient-focused work supporting treatment initiation, fulfillment, adherence, and access.
• Inclusive work environment grounded in ethical, legal, and compliance standards.
• Field-based role with frequent provider interaction and cross-functional collaboration.
• Required training and ongoing development of reimbursement, payer, and market-access knowledge.