Account Manager (Fintech)

Location: Lisbon, Portugal; hybrid workplace

Company

hirify.global is a fintech product company providing a spend management application powered by smart OCR technology for businesses.

What you will do

• Own a portfolio of existing customers and manage the commercial relationship.
• Identify upsell and cross-sell opportunities, run product demonstrations, and prepare tailored proposals.
• Lead contract renewals and pricing negotiations with customer stakeholders.
• Build account plans, maintain business relationships, and monitor customer health.
• Represent customer needs internally and collaborate with Product, Customer Success, and Partnerships teams.

Requirements

• 3+ years of experience in Account Management, Sales, or Customer Success, ideally in SaaS or a technology-driven environment.
• Strong commercial mindset with experience identifying and closing growth opportunities.
• Proficiency with Salesforce CRM, including pipeline management, forecasting, and customer activity tracking.
• Excellent business-level German and English communication skills, written and spoken.
• Experience with commercial conversations and contract negotiations involving mid- and senior-level decision-makers.
• Strong organizational, problem-solving, proactive, and customer-centric skills.

Nice to have

• Additional language skills.

Culture & Benefits

• Hybrid work policy with flexibility to choose where to work most efficiently.
• Permanent contract with salary and benefits package, including €9-per-day meal vouchers.
• Temporary international relocation through the hirify.global On Tour mobility program.
• Training, coaching, professional freedom, and a flexible work environment.
• International team, company events, onboarding program, and free Portuguese language classes.