Lead Digital Analyst (Store Checkout Experience)

Location: Welwyn Garden City, United Kingdom; hybrid, with 60% of the week spent at office locations or local sites and the remainder remotely

Company

hirify.global operates across retail, technology, digital products, and mobile services, helping customers, colleagues, and communities.

What you will do

• Partner with product managers and UX leads to define objectives, key results, targets, hypotheses, and product recommendations.
• Deliver end-to-end analysis, including requirements gathering, metric definition, data validation, analytical method selection, and insight delivery.
• Analyse multiple data sources to identify trends, opportunities, and answers to business questions across digital products.
• Lead digital and product analytics best practice across the team and wider business.
• Apply advanced analytics, statistical techniques, external benchmarks, and data quality improvements to improve customer experience and business results.
• Guide, train, and mentor colleagues while working with multidisciplinary teams throughout the product development lifecycle.

Requirements

• Several years of experience in analytics positions.
• University degree at 2:1 or higher in a quantitative discipline, or relevant experience.
• Advanced use of big data, business intelligence, and data visualisation tools, ideally Hadoop and Tableau.
• Expert SQL skills and advanced ETL experience, including data cleansing.
• Experience with visitor segmentation and statistical modelling techniques.
• Strong communication, presentation, influencing, organisation, commercial awareness, and change-management skills.

Culture & Benefits

• Hybrid working with collaboration at office locations or local sites for 60% of the week.
• Annual bonus scheme of up to 20% of base salary.
• At least 25 days of holiday plus a personal day and bank holidays.
• Private medical insurance and a free 24/7 virtual GP service.
• Paid maternity, adoption, and paternity leave, plus an Employee Assistance Programme and mental wellbeing support.
• Inclusive and accessible recruitment process with support available for applicants.