Product Analyst (Automotive)

Location: Stansted, United Kingdom

Salary: £40,000–£55,000 per year, plus performance-related bonus opportunity.

Company

hirify.global, owned by Aviva, operates in vehicle repair and develops the Evolve platform to support operational teams and improve vehicle-repair processes.

What you will do

• Conduct product discovery by analysing user pain points, workflows, product usage data, customer feedback, and operational metrics.
• Translate business needs and insights into prioritised problem statements, feature ideas, user stories, acceptance criteria, business rules, and user journeys.
• Create process maps, data flows, interaction diagrams, and system behaviour definitions for the Evolve platform.
• Support refinement sessions, engineering delivery, test planning, UAT, QA review, release readiness, and post-release evaluation.
• Map current-state and future-state operational processes and identify improvements in efficiency, usability, and data quality.
• Facilitate workshops and design discussions while supporting communication between Product, Engineering, and business users.

Requirements

• Strong understanding of digital product development, product lifecycles, and iterative delivery.
• Understanding of IT systems, integrations, APIs, data models, and application behaviour.
• Ability to translate business needs into product requirements, user stories, and acceptance criteria.
• Experience with analysis, mapping, and documentation tools such as Azure DevOps, Jira, Visio, and process-modelling tools.
• Understanding of Agile delivery, testing cycles, and release processes.
• Strong analytical and communication skills.

Nice to have

• Product or Business Analysis certification, such as BCS, IIBA, Product Owner, or Scrum.
• Training or experience in analytics, data models, SQL, or systems analysis.

Culture & Benefits

• Permanent full-time employment with a company pension scheme and employer contributions.
• 33 days of holiday including bank holidays, with the option to buy or sell up to five days.
• Performance-related bonus opportunity and discounts on Aviva products and other retailers.
• Aviva Save As You Earn share scheme.
• Parental and carer’s leave, Group Income Protection, and 24/7 GP access.
• Inclusive workplace with a guaranteed interview for disabled applicants meeting the minimum criteria.

Hiring process

• Apply online; the hiring team aims to respond within 14 days.