Developer Engagement Team (Contract)

Company

Roblox provides tools and a platform for developers and creators to build immersive digital experiences.

What you will do

• Resolve day-to-day creator escalations and emergencies.
• Coordinate communication between Roblox staff and creators.
• Document customer interactions and transactions accurately.
• Ensure timely follow-up on creator support cases.
• Work up to 40 hours per week, primarily Saturday through Wednesday, with on-call availability during the week.

Requirements

• Strong verbal and written communication skills.
• Patience, a positive attitude, and effective time management.
• In-depth knowledge of Roblox and its creator community.
• Solid understanding of the technical aspects of Roblox Studio.
• Experience developing on Roblox or other creation platforms.
• US-based roles require appropriate United States work authorization; future H-1B sponsorship may not be supported.

Culture & Benefits

• Contract position with up to 40 hours of work per week.
• Saturday-to-Wednesday coverage with additional on-call availability as business needs require.
• Roblox promotes safer, more civil shared experiences and equal employment opportunities.